Director of Operations

Skillful and Approachable Leader

YOU: Poised and polished leader with a mind for business. You are a process-minded master who can easily organize a team and build out infrastructure.  With your whistle-while-you-work mindest, you infuse warmth and welcome for the team at large, to gain their advocacy and support. 

THEM:  A brand consultancy with design in its DNA. Their mission is to help clients create remarkable total brand experiences that are impossible to replicate.

RESPONSIBILITIES

  • Manage and monitor project management software
  • Review and execute Client MSAs
  • Manage consultancy rate card
  • Partner with Director of Finance to improve cost effectiveness/reductions
  • Identify and review new hire needs with leadership and Creative Manager
  • Ensure staff is aware of and adheres to client protocols and processes

REQUIREMENTS

  • 7+ years relevant experience
  • Process and detail-oriented with excellent critical thinking and expert organizational skills
  • Top notch written, verbal and interpersonal communications skills
  • Entreprenurial, dedicated and responsible
  • Strong prioritization skills
  • Proactive and results oriented
  • Seasoned in conflict resolution
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